Program

Lance Hayden, Assistant Instructor, School of Information - University of Texas

Justin Clarke, Sally R. Krash, Benjamin Heet

Usage statistics with cost per use have become an important factor in evaluting an electronic resource. This session will consider the ways to gather usage statistics and also look at the other points of considerations in e-resource evaluation. Discussion will also cover the value of usage statistics and whether we are just being overwhelmed by numbers.

• Clarke PPT
• Krash PPT
• Heet PPT

Tim Jewell

Electronic Resource Management systems and services have developed rapidly since the Digital Library Federation’s 2004 publication of the “ERMI Report,” on which much ERM development has been based. However, many implementation, management and data standards issues remain, and NISO recently appointed a working group to fast track a "gap analysis" of ERM- related data, standards and best practices. This session will review the project’s goals and plans, and provide opportunities for attendees to help shape its work over the coming months.

Ya Wang

This presentation allows San Francisco State University to share our information about patron usage of catalog enhanced services and a journal article recommendation service. The presentation looks at features offered by Syndetic Solutions and LibraryThing added to our online library catalog. We also evaluate the bX article recommendation service from Ex Libris. A summary of usage statistics is included.

• Ya Wang PPT

Mary Feeney, Jim Martin, Ping Situ

Searches, sessions, article requests - we have access to data, but what's the next step? Learn how the University of Arizona Libraries' Spending Reductions Project analyzed usage of different types of resources to assess them against quality standards and make cancellation decisions. Tools, challenges and organizational approaches will also be discussed.

• Feeney, Martin, and Situ PPT

Mingyu Chen, Jeannie Downey

While the collections of licensed electronic resources keep growing, libraries have to invest substantial time and effort to understand, negotiate and track those license terms. Future electronic resources require that license information be expressed in a structured machine-readable format like XML. In order for a license exchange protocol to be effective in such format, all the parties have to come to an agreement on what terms to be included and how they are to be represented in ERMS. With the help of survey research and statistical analysis, this paper aims to provide an overview of the trends and standards of ERMS, its accompanying specifications and applications.

Carolyn F Runyon, Amanda A Hurford

Implementation of emerging technologies and interactive user interfaces generates digital collections that appeal to increasingly technologically savvy researchers. This presentation will present an overview of emerging technologies incorporated in Ball State University Libraries digital collections.

5-minute informal time slots to share an idea or a best practice, find a collaborator, quick-demo a new technology, or ask a question of attendees. Bring a few slides or just state your case...and let us know if you're willing to host a roundtable on your lightning talk topic! Sign up for a time slot at the Information Desk, or sign up in advance by sending an email to Elizabeth Winter

Gayle Baker, Ken Wise

This project addresses academic librarians' growing need to demonstrate the return on investment (ROI) and value of the library to various stakeholders of the institution (faculty, students, policy makers, etc.) and to guide library management in the redirection of library funds to important products and services.

• Baker and Wise PPT

Sarah Baker, Alisa Gonzales

If you build it, they will come, but will a federated search help students find the information they need? In this presentation we will discuss federated searching after the implementation honeymoon is over, to see how graduate students use this tool and what conclusions we can draw from their experiences.

• Baker and Gonzales PPT

Emma Cryer, Karen Grigg, Pat Thibodeau

For two years Duke University has celebrated Open Access Week with a series of awareness-raising events. Familiarizing our various patron groups with open access and its impact on scholarly research is crucial to ensuring its acceptance. Hosting Open Access Week events is a simple and affordable way for any library to inform patrons of the importance of open access.

Abigail Bordeaux

Harvard University migrated from a local electronic resource management system to a vended ERMS in July 2009. This presentation will discuss Harvard's implementation of the new system, factors that led to a successful conclusion, and ongoing work to improve and extend use of the system.

• Bordeaux presentation (PDF)
• Bordeaux Questions to ask (PDF)

Tina Feick

After two surveys and transactional analysis, NISO's I2 Working Group is ready to move forward to finalize the metadata required to define the identifier, consider options for other identifier standards, ensure legacy systems are addressed, and explore possible registries and maintenance agencies. Next steps for the identifier standard will be discussed along with the need for support for testing and plans for implementation within the e-resource supply chain, institutional repository sector, and library resource management (ILL).

Charlie Bennett

How can an academic library increase faculty awareness of, and investment in, the digital repository? One strategy is to create searchable and citable items out of digitally captured events and artifacts. These unusual bitstreams can entice faculty to use the repository when articles and technical reports don't draw them in.

• Bennett PPT

Jared Howland

Libraries now get access to journal content from many different places: individual print and electronic subscriptions, aggregators, databases and from institutional repositories. BYU undertook a project to eliminate redundant access and thus reduce costs without reducing access to content. This project resulted in over $160,000 in annual savings.

Rachel Anne Fleming-May, Jill E. Grogg

How do electronic resources librarians learn to perform the tasks necessary for their work? This presentation will discuss a recent survey of over 300 academic electronic resources librarians, findings of which may improve understanding of workflow issues and ways to improve LIS education for prospective entrants into this relatively new--but steadily growing--area of librarianship.

• Fleming-May and Grogg PPT

Nafiz Zaman Shuva

This article examines the existing status of use of electronic resources in different types of libraries of Bangladesh. An attempt has been made to identify the constraints that hinder the use of electronic resources in libraries of Bangladesh. Finally it proposes some solutions to promote the use of electronic resources in libraries of Bangladesh.

Lee Hisle, Ellen Safley, Nancy Gibbs

Librarians at three different types of academic libraries will provide perspectives on their patron-driven ebook acquisitions programs. The shared collection development of ebooks at the CTW Consortium (Connecticut College, Trinity College, Wesleyan University) will be discussed as well. In their remarks, panelists will discuss the virtues and shortcomings of patron-driven selection, the vendors/systems offering this acquisitions option, and key issues surrounding ebook acquisitions generally.

• Hisle, Safley, and Gibbs PPT
• Gibbs PPT

Julie Arendt, Jonathan Nabe, Andrea Imre, Tara Baillargeon, Beth Turtle

This session will highlight successful strategies at two institutions for gaining campus participation in institutional repositories. Librarians from Southern Illinois University Carbondale will discuss their experience in designing and implementing an effective marketing program, recruiting content and expanding collections. Librarians from Kansas State University will describe their best practices focusing on the pivotal role of library liaisons and value-added services in ensuring the success of the institutional repository.

Tim T Strawn, Wendy Robertson

Part 1: Collecting for Digital Repositories The traditional role of libraries as aggregators, curators and disseminators of resources has been profoundly challenged by the notion of libraries as publishers of content. This paper will explore- the idea of publishing in the context of new models of library sponsored resource delivery and the challenges faced in content curation.

• Strawn PPT
• Strawn PPT notes

Part 2: The Library as E-Journal Publisher Libraries are beginning to enter the world of e-publishing. The Library can work with small societies and faculty wishing to move to online publication of their titles. This presentation will focus on practical tips and considerations for moving a print title online and also for starting new e-journals.

Amy Dumouchel, Beth Fuchs

Smaller public and academic libraries never seem to have enough funds to accomplish everything we'd like. Google provides free access to a sweet suite of services that allow smaller libraries to do more with less. With little or no technological experience, these tools allow for easy collaboration, enhanced communication, and nifty innovation. Discover how to make the most of Google tools, like Google Docs, Picasa, and Google Wave, in the areas of reference, outreach, and staff communication.

• Dumouchel and Fuchs PPT

Elizabeth German, Joshua E Bishoff, William H Mischo

The University of Illinois uses a locally developed metasearch service, "Easy Search." We have recently added the ability to query the metasearch program as a RESTful web service, allowing library content to be promoted to external web pages such as departmental web presences or courseware.

Rachel Anne Fleming-May

Although efforts like Project COUNTER have made strides toward systematizing numeric measures of database access, does the data standardized by COUNTER really help libraries understand "how the information they buy... is being used"? This presentation will introduce a typology of library resource use that provides a framework for assessing use in a more meaningful way.

• Fleming-May PPT

Jennifer Leffler, Rick Kerns, Caroline Norton

In this blended presentation, we will cover two different but related topics: The reorganization of Technical Services at the University of Northern Colorado and the launch of a homegrown MS Access application to proactively check our e-journal holdings. In 2008, the University of Northern Colorado created a task force to re-configure Technical Services into a new model. The genesis of this decision was the awareness that electronic resources in all their variety were here to stay and knowledge about how to acquire, license, mount, maintain, afford and renew these resources should not reside with a single E-resource librarian but should be shared across the department.

• Leffler, Kerns, and Norton PPT

Jamene Brooks-Kieffer

From interlibrary loan to OpenURL link resolvers, for years libraries have implemented and maintained services that deliver articles to users who need them. The article is increasingly the primary entity of scholarship. New services, standards, and research are emerging daily - all concerned with the article as an individual item. Libraries are often unaware of these article-related efforts. Join me for a provocative session that will examine the past, present, and possible near- and long-term futures of the article as a scholarly entity in its own right.

• Brooks-Kiefer PPT
• Brooks-Kiefer suggested readings (MS Word)

Aggravation and Aggregation: A Sweet Story About Statistics Lauren Fancher

GALILEO, Georgia's Virtual Library, has been capturing usage data from its system since 1995 and aggregating data from vendors since 2002. The history of GALILEO's engagement with providing meaningful data for meaningful purposes is full of adventure, hope, set-backs, and opportunities. Learn how one consortia has braved the impossible to deliver the adequate, and hopes for a more a-COUNTER-able future.

• Fancher PPT

Susan Golden, Diane Carroll, Tim Jewell

Using data to change the conversation with subject selectors and publishers.

• Caroll PPT
• Caroll Excel file example
• Jewell PPT

Erin Thomas, Grace Duke

Everyone loves feedback but too much of a good thing can result in chaotic communications and a haphazard workflow. In a digital library, the feedback "button" doesn't filter; it collects patron response regarding everything from missing pages within a particular scan to technical difficulties regarding the delivery of the digital book. The Biodiversity Heritage Library is implementing software designed to streamline the processes involved in collecting and responding to patron feedback.

Elizabeth Babbitt, Doralyn Rossmann, Amy Foster

The growing e-book market raises questions regarding access. Many libraries use their catalogs as a conduit to e-books because of user expectations and because vendors offer free MARC records. This presentation explores the challenges associated with these records including information quality, user expectations, and cataloging workload. A checklist regarding these issues is provided.

• Babbitt, Rossman, and Foster PPT

Round Tables will provide an opportunity for groups to get together informally to explore an idea, solve a problem, form a group to collaborate on a project, etc.

Auditorium 204: Collaboration between Public Services & Technical Services Charlie Bennett-Georgia Tech

Room 203: Adoption of Standards Todd Carpenter-NISO

Room 105: Adventures at the Article Level Jamane Brooks-Kieffer

Benjamin Heet, Robin Malott

The Hesburgh Libraries at the University of Notre Dame have committed to building a custom ERM system after several years of investigating vended solutions. This presentation will include the reasons for our decision, the approach we are taking to building a custom solution, and why we think this is the best option available.

Noelle Marie Egan, Nancy G Eagan

Learn the process and evaluation methods of holding an event to raise awareness of Electronic Resources available through your library.

Stephen Dew

During the last three years, the University of North Carolina at Greensboro has undertaken three separate de-duplication projects that involved the de-selection of resources based on their availability through certain methods of electronic access. This presentation will cover criteria, priorities, and procedures used in planning and executing these three projects.

Jesse Koennecke, Bill Kara

Cornell University has had mixed results obtaining accurate cost-per use data for e-journals. In many cases, it is a simple feat of comparing the subscription cost to the COUNTER compliant usage data, but as we look deeper, and we continue to attempt to automate this process as much as possible, we uncover complexities that make this a considerable challenge. We will share our experiences and help attendees to better understand the complexities involved.

• Kara and Koennecke PPT

Adam Chandler

Description of a method for creating transparent and scalable OpenURL quality metrics. This system compares metadata quality across content providers. The reports can be used to inform acquisition decisions when evaluating content providers that offer OpenURL linking from their sites.

• Chandler PPT

Liz Babbitt

As electronic resources become more prevalent in Academic Libraries, communication between Electronic Resource Librarians and other departments such as Reference or Interlibrary Loan becomes increasing important. The results of a survey of Academic Librarians regarding interdepartmental communication shall be presented along with a demonstration of the Intranet used by Montana State University Libraries.

• Babbitt PPT

Denise Pan, Rick Lugg

As emphasis shifts from print to electronic, a library's organizational capacity or ability to manage workloads with sufficient numbers and levels is strained. R2 Consulting comments on the most salient trends and recommendations regarding library operations. University of Colorado Denver Auraria Library provides local examples of reinventing staffing and workflow.

• Pan and Lugg PPT

Margaret Eileen Hogarth

Moving data about library resources among systems often engenders data cleanup processes. What is the best way to clean up data? Which tools and skills for non-programmers can help? See how the University of California, Riverside Libraries tackle this issue, then share tips and techniques in an open forum.

• Hogarth Excel file example

Susan J. Kimball

In 2007, Amherst College launched a new web site using the open source content management system, Drupal. Since then, the Library has worked with IT's Web Services Group to build several web-based tools including a database locator, course guide builder, and dynamically generated new book lists. During the summer of 2009 we embarked on another collaborative project to improve electronic reserve management and access from course web pages.

• Kimball PPT

There will be a limited dine-around experience at 8 restaurants. Sign-up sheets for the eight locations will be located at the registration desk. Each dine-around experience is limited to 15 people and will be filled on a first-sign up availability. If possible, please fill out your dining choice by close of registration 5:30 PM on Monday 1 February so each leader can confirm registrations with each restaurant.

George Boston

For many years, libraries have been dreaming about a simple, easy, fast search solution that unifies all of the resources into a single repository. In the current model, the user is faced with the problem of dealing with multiple information silos and no compelling starting place in implementing their search.. Recently, the introduction of a "Web-scale discovery" layer, or Next-Generation Catalog, can provide this starting point for library patrons. This talk will discuss how these Next-Generation library discovery applications can go beyond the local library holdings and beyond federated search to offer a single Google like search service across all local and subscription resources.

• Boston PPT

Nisa Bakkalbasi

The purpose of this presentation is to share our experience in developing a methodology for evaluating the cost effectiveness of journal packages. The presentation addresses a number of important issues and provides best practices that should be followed during a review. Analyzing usage statistics data, costs per subscribed and unsubscribed titles, use of subscribed and unsubscribed titles will be discussed. Practical guidance in demonstrating the value, or lack of value, of a deal will be provided.

• Bakkalbas PPT

Sherri Michaels

Copyright and intellectual property policies of an institution can greatly affect the academic culture in which we operate. This presentation will examine various IP policies that affect the work of faculty, students, and librarians and suggest ways to advocate for better policies.

Nettie Lagace

Services recommending books - BibTip, LibraryThing, University of Huddersfield borrowing recommendations, and articles - bX from Ex Libris, PubMed, Synthese (CISTI) now exist in the academic context. JISC in the UK is sponsoring a major project, MOSAIC: "Making Our Shared Activity Information Count." This session will provide an overview of these recommendation systems, describe their different approaches to data mining, and discuss their role in improving information retrieval and user experience in a now nearly fully online scholarly information world.

Marie Kennedy, Jia Mi

What are libraries doing to promote the use of electronic resources? This combined session will use a thorough literature review and a systematic plan to identify which are the most commonly used techniques and marketing strategy, and propose a suite of methods for evaluating and marketing electronic reference resources.

• Kennedy readings supplement (MS Word)

Dani L Roach, Carolyn J DeLuca

Beyond the issues of how e-books are viewed or used by patrons, challenges exist for the library staff managing them. From acquisition to delivery, this hybrid may behave more like an e-journal or a database than a book. E-books make us stretch existing management tools to accommodate them.

Mangala Krishnamurthy, Mildred Jackson, Beth Holley

A panel Presentation on E-Books at the University of Alabama Libraries. The Presentation will revolve around selection, acquisition, collaboration, promotion of e-books.

Diane Carroll, Kittie Henderson

The easy decisions have been made; the formats have been flipped when possible. Now what? This program will discuss using the serials decision database to guide collection managers through realignments, interacting with agents and planning for the collection challenges yet to come.

• Carroll and Henderson PPT

• Carroll and Henderson spreadsheet example (MS Excel)

Kari Schmidt, Robert Reeves

American University Library recently relocated its bound journals to consortial storage because of space constraints. Presenters will explain how usage trends justified the relocation; how document delivery now provides more efficient access to the items in storage; and how SFX and the ERM facilitate discovery of journal titles in storage.

• Schmidt and Reeves PPT

Andrew S. Nagy, Market Manager North America, Discovery Services (Serials Solutions)

Ross Singer, Interoperability and Open Standards Champion (TALIS)